Frequently asked questions
Shipping
How long does shipping take?
Orders are processed within 1–2 business days. Delivery typically takes 5–10 business days, depending on your location.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery times are calculated at checkout based on your destination.
Orders & Payments
What payment methods do you accept?
We accept major credit and debit cards, PayPal, Shop Pay, Apple Pay, Google Pay, and other secure payment methods available at checkout.
Can I change or cancel my order?
If your order has not yet been processed, we'll do our best to modify or cancel it. Please contact us as soon as possible.
Returns & Refunds
What is your return policy?
We accept returns on eligible items within the specified return period, provided they are unused and in their original packaging.
When will I receive my refund?
Once your return is received and inspected, refunds are typically processed within 5–7 business days to your original payment method.
Customer Support
How can I contact customer support?
You can reach us through our Contact Us page or by email. Our support team is happy to assist with any questions.
How quickly will I receive a response?
We typically respond to customer inquiries within 24–48 business hours.